Terms And Conditions

Effective Date: 27/01/2025

Welcome to Garib Nawaz Meat ("we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of our website [www.garibnawazmeat.com] ("Website") and our mobile application ("App") operated by Garib Nawaz Meat and Chicken Shop.

By accessing or using our Website and App, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our services.


1. Services

We offer the sale and delivery of fresh, raw meat and poultry products through our Website and App. Product availability may vary depending on season, supply, and demand.


2. User Responsibilities

  • You must be at least 18 years old or accessing the Website/App under the supervision of a parent or legal guardian.

  • You agree to provide accurate and complete information when placing orders.

  • You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.


3. Orders and Payments

  • All orders placed are subject to confirmation and availability.

  • Prices are subject to change without prior notice.

  • Full payment must be made at the time of placing the order, unless Cash on Delivery is offered.

  • We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, errors in pricing, or suspected fraudulent activity.


4. Delivery

  • Deliveries will be made to the address provided by you at the time of placing the order.

  • Delivery times are estimates and may vary due to traffic, weather, or other unforeseen conditions.

  • You must be available to receive the order personally or arrange for someone to receive it.

  • Once delivered, we are not responsible for how you store or handle the raw meat.


5. Returns and Refunds

  • Due to the perishable nature of raw meat, returns are not accepted.

  • If there is an issue with the quality of the product (e.g., spoiled meat, wrong item), you must contact us within 2 hours of delivery, along with photo evidence.

  • Refunds or replacements will be provided at our discretion based on the nature of the complaint.


6. Product Handling and Storage

  • We ensure that meat products are hygienically handled and transported under controlled conditions.

  • It is your responsibility to refrigerate or cook the meat products promptly after delivery to maintain quality and safety.


7. Intellectual Property

All logos, designs, text, graphics, images, and other content displayed on the Website and App are owned by Garib Nawaz Meat and Chicken Shop and protected by copyright and trademark laws.


8. Prohibited Uses

You agree not to misuse our services, such as using false information, reselling our products without permission, or engaging in activities that disrupt our operations.


9. Limitation of Liability

We make every effort to provide high-quality products and services. However, we are not liable for any indirect, incidental, or consequential damages arising out of the use of our services or the consumption of our products.


10. Governing Law

These Terms are governed by the laws of Madhya Pradesh , India. Any disputes will be subject to the exclusive jurisdiction of the courts in Bhopal, Madhya Pradesh.


11. Changes to Terms

We may update these Terms at any time. Changes will be posted on our Website and App and are effective immediately upon posting.


12. Contact Us

For any questions or concerns regarding these Terms or our services, please contact:

Garib Nawaz Meat and Chicken Shop
Shop No. 58, Nehru Market 10 no. stop, Arera Colony, Bhopal
Phone: +91 - 9425008785
Email: garibnawazmeat@gmail.com